How long will it take for my order to ship?
Domestic Shipments:
Modular Robotics also offers United States Postal Service (USPS) or UPS shipping for orders. If you’ll be shipping to a PO box, please keep in mind that UPS will not deliver to these locations and you must select the USPS option. Packages unable to be delivered by UPS will be returned to us and re-shipped USPS at the recipient’s expense.
We’ll ship your order out on the same day that you place it if it meets the criteria below:
- Order is placed on the Modular Robotics website before 2PM MST on a regular business day (Monday-Friday)
- A UPS shipping option has been selected
- All items are in stock
- Your order is paid in full
- Your order is not a PO order or Reseller order
We fill all other orders as soon as possible. Due to normal variations in order volume, this may be up to 2 business days. Once your order has shipped, you’ll receive a Shipping Confirmation email with tracking information. We do not accept C.O.D. orders, and we are not responsible for lost or stolen packages. We will file claims for packages that are insured.
Shipping and handling charges are non refundable. We are not responsible for shipping charges on merchandise being returned to us for warranty replacement or refund.
International Shipments:
In general, UPS Worldwide shipping options are faster and more reliable than USPS. Please select a UPS option if you require a guarantee that your package will arrive by a specific date.
USPS Priority Mail International is cost saving but can take anywhere from 6 days to 2 months (seriously!) depending on your country’s mail service and how remote your location is. For more information about the estimated shipping times for each service, please follow the links below, or send an email to info@modrobotics.com with your city, country and postal code.
Any duties and taxes for international shipments are the responsibility of the customer. Modular Robotics is not responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the recipient.
Still have questions? We’d love to help! You can always reach us at info@modrobotics.com
